Objectives and key results (OKR)

Objectives and key results (OKR) is a goal-setting method pairing one qualitative objective with three to five measurable key results, set and scored each quarter and cascaded from company down to team level.

Also known asobjectives-and-key-results

What it is

See it move

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A customer-support team scores three key results at quarter end: response time hits 0.70, satisfaction hits 0.60, and the ticket backlog hits 0.75. Averaging (0.70 + 0.60 + 0.75) ÷ 3 gives roughly 0.68, read as the objective's overall score under standard quarterly OKR scoring conventions.

The formula

LaTeX

S_{O} = \frac{\sum_{i=1}^{n} S_i}{n}

Variables

$S_{O}$: Objective score (ratio 0–1)
$S_{i}$: Score of key result i (ratio 0–1)
$n$: Number of key results (count)

Averages the individual 0–1.0 scores of each key result to give an overall completion score for the objective they support.

Check yourself

PracticeCORE

A product team's objective has three key results, scored at quarter end as follows: KR1 = 0.80, KR2 = 0.50, KR3 = 0.65. What is the objective's overall OKR score?

Select an answer to check your understanding.